Our Terms & Conditions

British Custom Essay welcomes all our visitors and customers to our website. We request all our visitors to read all our terms and conditions thoroughly before engaging in any working contract with us. If and when you avail our services, we assume that you have read, comprehended and understood each of our terms and conditions mentioned below. It is hereby to bring under your consideration that wherever the word “we” or “our” is used, it refers to British Custom Essay, however, under the change of content, it would be stated otherwise.

Copyright / Trademark

British Custom Essay hereby states that every content displayed on the website including logos, text, programming, graphics, software and images along with written text is intellectual property if the company, protected under the copyrights law. The logo used on the website is the trademark of the company, which only belongs to the owner of the company, we hereby declare that it cannot be used under any circumstances, by any association as affiliation to any of our products and services.

Contact Information

British Custom Essay facilitate customers via all forums and mediums of communication for getting in touch with our valuable customers including telephone, live chat, or through submission of the query form. Additionally, our customer support representative is available round-the-clock, 365 days a year to answer your queries and concern instantly.

Payment Method

Customers here are informed that before placing your order with us or availing any of our products and services, you are requested to clear all your dues. In case of delay in clearance of dues from your end, it will hinder us in delivering your order on-time. British Custom Essay offers two modes of payment, bank transfer and wire transfer into the bank account of the company. For acquiring bank details, the customer can use any mode of communication, phone call, live chat with customer support representative, email or through query form.

Customers’ Private Information

British Custom Essay values information provided to us by the valued customers. Henceforth, we ensure that each and every personal information of the customer is protected under the Data Protection Act and Companies Act. However, we reserve all rights to disclose information of the customer as and when deemed necessary or required by the law under the jurisprudence.

Limitation Of Liability

British Custom Essay hereby states that the company is not responsible or accountable for any damage or loss of the visitor due to the use of the website or visit or while the use of services rendered on the websites.

Customer Account Credentials

British Custom Essay provides an initial credential to every customer who wishes to avail our services, which include username and password. However, it is advisable that you change the password immediately after receiving details from our end. Under all circumstances, customers will be responsible for managing, maintaining along with the security of their accounts.

Website Alteration Policy

We, British Custom Essay hold every right to modify, change and amend any page or part of the website, without prior notice or consent of the customer. However, all updates and amendments will be made live on the website for the viewership of the customer and visitors.

Cancellation policy:

  • If an order with a deadline of 48 hours is cancelled after 24 hours of placement, then the company will hold back 50% of the amount as service charges.
  • Order(s) placed on the deadline of 8 hours to 24 hours will not be liable for any refund.
  • Cancellation amount will be reimbursed after 25 to 30 business days from the time of cancellation.
  • Not all orders will be entitled to 100% refund.
  • For the dissertation, no cancellation after 72 hours of order placement will be entertained.

Our Revision Policy

British Custom Essay is a strong believer in providing only premium quality to its customers. We, along with our entire team strive for nothing but happy and satisfied clients. To ensure that every customer is satisfied with our services, we offer our revision policy to you. Following is our policy.

  • We assume that before you place an order with us, you have read, comprehended and understood all our revision policy and agree to it.
  • When you place the order at our website, it is mandatory for the customer to provide all guidelines, requirements and instructions for proper execution of the order. If otherwise, the customer will be responsible for the discrepancy in the delivered order.
  • Our customers can avail unlimited revisions for the order in which we fail to comply with the initial guidelines provided by the customer.
  • During revision(s), no additional guidelines, or instructions will be entertained, which, while placing the order was not mentioned or provided.
  • If a customer request for any additional work there will be separate charges for that, based on the urgency, word count and the nature of the work.
  • For order of 250 to 5,000 words, the customer can request a revision within 15 days from the time the order was delivered.
  • For the order of 5,000 words and above, a customer within 30 days from the delivery time can request for a revision. Revision requested after 30 days will be charged separately.
  • During Holidays or Sundays, the company will not deliver any revisions.
  • For an order placed with the deadline of 24 hours will receive revision within 8 to 12 hours.
  • For the order placed with the deadline of 48 hours and more, it shall receive revision within 24 hours.
  • For order ranging 5,000 to 9,750 words, the revision will be delivered within three days from the time the request for revision is made.
  • For order ranging 10,000 and more, the revision will be delivered within five days from the time the request for revision is made.

Our Refund Policy

Since British Custom Essay stands firm in their goal to never send a customer dissatisfied, we have a very strong and customer-friendly refund policy in place.

According to the terms of the refund policy, customers can apply for a refund if they feel that they are not satisfied with the work that has been delivered to them in spite of the numerous revisions, carried out on the same. At the same time, customers are encouraged to read the entire Refund Policy before placing an order with us. This is to ensure that customers are already aware of our policies and are aware of their rights as well as situations wherein they could be eligible to apply for a full or part refund.

We want all clients to be informed that once you place an order with our organisation, it is automatically assumed that you have already read, properly understood and even agreed to all the Refund Policy terms that have been stated here.

  • While placing an order, you must agree to given policies.
  • Any demand for refund will not be entitled to 100% money back.
  • The company as, its service charges will retain 50% of the total amount. The exception of full refund is only when a student receives a failing grade, i.e. F on order delivered from our forum or there is more than 30% plagiarism found in the order delivered by us.
  • Refund will only be issued to students after they have provided authentic proof(s).
  • Refunds will not be furnished after 30 days of order delivery.
  • All orders claiming for a refund will be investigated thoroughly. This process may take 30 days.
  • We here, like to clarify that the amount of refund is solely decided by the owner of the company. The amount varies depending amount the number of services you have availed including revisions and rewrite.
  • The company will not process refunds for orders that were placed 48 hours and less deadline.
  • The company will not process refunds for dissertations that were placed 10 days 48 hours and less.

Our Privacy Policy

British Custom Essay is a renowned organisation offering professional services over a decade. We strongly adheres to the privacy and safety of its customers and visitors. We over the period of time, update our privacy policy to ensure that personal information shared by our valued customer with us is safe and protected under every circumstances. However, changes and latest updates will be made live on the website for the viewership of the customer and visitors.

Information Accumulation

Customers, occasionally will be requested to present their information like email addresses, username and password to avail our services.

Information Privacy

British Custom Essay is a strong adherer of the Data Protection Act and ensure that ever personal information shared by our customer to avail are services is safeguarded and protected. We ensure that no information is shared with any third party.

Your Visit Information

British Custom Essay bring under your consideration, that your IP address is tracked while you place the order with us, which is merely to ensure that you receive service and product that is tailored and customised as per your location and region.

Information Regarding Products & Services

We, British Custom Essay offer a vast array of product and services to our customer belonging to a vast field of study. For acquiring information regarding our products and services, you can contact our 24/7 available customer support representative. Additionally, we offer seasonal promotions and discounts to our valued customer, which are communicated through different medium of communication include email, mail, fax, telephone call, and SMS. Mode of communication depends on the medium opted by the customer.

Personal Information Access

British Custom Essay, informs you that we have complete access to the information of the customer, which however, is protected under the Data Protection Act. In any case, if you want to view your complete information, you can write us an email, with stating Legal Department in the subject. However, for complete surety that the confidential information is handed in the right hand, we hold the complete right to ask your secret questions merely to confirm your identity.